1983

Established as a research-based management-practice consultancy.

1988

InfoServ achieves repeat assignment ROIs of 150+% p.a. using its research-based IP.

1995

InfoServ’s research on principles for performance success published internationally.

1997

For the first time, over 85% of all InfoServ's assignments in the past decade had ROIs over 150+% p.a.

2000

International reports about InfoServ’s knowledge-discoveries for managing effectively.

2001

First BOTMline^® IP-products used for repeated achievement of performance improvements.

2003

First WIKIDway^® IP-products used to sustain improvements in strategy and leadership outcomes.

2006

For the first time 90% of all InfoServ's assignments in the past decade had ROIs over 200+% p.a.

2008

InfoServ starts a book series on evidence-based principles and methods for practice and performance improvement.
BOTMline^® due 2010: Part-1 (Principles & methods), Part-2 (Cases & lessons)
WIKIDway^® due 2011: Part-1 (Principles & methods), Part-2 (Cases & lessons)

Associates

InfoServ’s professionals bring the following qualities to client assignments:

• Business management experience - typically as executives and principal consultants
• Advanced practice knowledge and skills - typically at masters and doctoral levels. 
• Track records in thought-and-practice leadership - typically in management and performance development.    

Managing principal

Jan Priest is a practice-improvement consultant and executive mentor and also serves as adjunct professor at RMIT University’s Graduate School of Business. Dr Priest led InfoServ’s work on the ‘unique to success’ IP known as BOTMline^® and WIKIDway^®.